Information : Bot business" generally refers to the development and operation of chatbots or other types of software robots designed to automate various tasks, such as customer service, sales, or data analysis.
Chatbots are computer programs that use natural language processing (NLP) to interact with human users via chat interfaces, such as messaging apps, websites, or voice assistants. They can help businesses automate repetitive tasks, provide 24/7 customer support, and improve user engagement.
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